Smana Hotel Al Raffa - Dubai

ex. Rio Hotel

Port Rashid Road, Dubai, United Arab Emiratesshow map
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Rooms and Guests
2Guests1room
Highlights
6
GoodBased on  83 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Arab Emirates

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Overview

Smana Hotel Al Raffa is a 3-star venue positioned about 1.9 km from XVA Gallery.

The World is around 9 km from the property.

Smana Hotel Al Raffa offers a panoramic view to its guests.

ADCB subway station is in a 20-minute stroll and Department of Ports & Customs 1 bus stop is 5 minutes' walk from the hotel.

Rooms

Rooms at Smana Hotel Al Raffa feature such modern comforts as satellite TV and climate control. Bathrooms are fitted with a hairdryer and bathrobes.

Eat & Drink

Serving both food and drinks, Shake Shack and Anise are situated around 350 meters from the property.

Services

The on-site comforts include a safety deposit box, an elevator and a hairdresser.

Relax

Smana Hotel Al Raffa also offers a wading pool, cots and a play area for guests staying with children. Active travelers will appreciate a gym and a fitness centre available on site.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   144.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant

Swim-up bar

Pub

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Sailing
  • Pedal boating
  • Skiing
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Free American breakfast
  • Restaurant
  • Pub
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Brunch
  • Lunch
  • Dinner
  • Special diet menus
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Library

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchenette
  • Electric kettle
  • Microwave
  • Dishwasher

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • Direct dial telephone
  • Data ports
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 7 yearsExisting beddingFREEThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Rhodes Twenty 10Rhodes Twenty 101200 ftLe Royal Meridien Beach Resort & Spa
Portugal - Genuine Piri-Piri RestaurantPortugal - Genuine Piri-Piri Restaurant900 ftAl Mina Road
SensesSenses900 ftLobby Level, Mercure Gold Hotel, Al Mina Road, Al Mina
GingerGinger900 ftAl Mina Road
Shake ShackShake Shack1200 ftShiekh zayed road
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City CenterCity Center5000 ft
Grand MosqueGrand Mosque1.0 mi
Khalid Bin Al Waleed StationKhalid Bin Al Waleed Station1.4 mi
Financial Centre StationFinancial Centre Station2.7 mi
Dubai International Convention and Exhibition CentreDubai International Convention and Exhibition Centre1.7 mi
Lamcy PlazaLamcy Plaza1.9 mi
Emirates Towers StationEmirates Towers Station2.2 mi
The Dubai MuseumThe Dubai Museum1.3 mi
Dubai ZooDubai Zoo2.5 mi
Al BastakiyaAl Bastakiya1.5 miBur dubai, Dubai
Deira City Center Shopping Mall Deira City Center Shopping Mall 3.0 mi8th Street
The Dubai MallThe Dubai Mall3.5 miAl Mussallah Rd DownTown Dubai, Near Souk Al Bahar Bridge
Burj KhalifaBurj Khalifa3.7 mi1 Mohammed Bin Rashid Boulevard Downtown Dubai
Dubai FountainsDubai Fountains3.8 miFinancial Centre Road Dubai Mall
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Getting around
Airports
Dubai (DXB)5.2 mi
Sharjah (SHJ)15.7 mi
Train
Al Fahidi Station1.1 mi
Al Ghubaiba Station1.2 mi
Underground
ADCB Metro Station1.1 mi
Bus
Bus stop1000 ft
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Reviews
6.2
GoodBased on  83  reviews

Rating by category:

4.9
Location
7.1
Rooms
5.7
Service
  • 9.2
    Superb

    The Rooms and the Bathrooms were clean and very comfortable and cosy , very relaxing place and Quite and Serene -

    The website misguides guests as having a spa , the free wifi in the lobby was not available

  • 8.2
    Fabulous

    All good and I will definitely stay there again on my next trip to Dubai. Much better than staying in centre of Bur Dubai.

    On the edge of Bur Dubai so walking to shops not easy but taxis not expensive.

  • 7.0
    Very good

    When we came there, my name was not listed on the people who had a reservation. I had to pay extra to use their business center to get my reservation number. We ordered room service and the Pizza margherita was burnt and not appealing at all. However,the room service guy was very helpful and the room service order taker was polite. Also, the place was clean and the ambiance was relaxinng and they have good size tv. I will definitely come back and stay here yet I will not order pizza anymore.

  • 6.2
    Good

    The ac was too cold and the temperature control was not working in 2 of the 3 rooms we booked, so I had to keep turning the ac on & off all the time to maintain the temperature as needed, this problem was worst at night.

  • 5.4
    Guest rating

    Clean. You have no choice on the unbelievable high price in Dubai.

    The most worse shorting coming is that they collect the passports of the travelers.

  • 5.4
    Guest rating

    the price is reasonable during the low session

    The noise coming from the club is crazy and not accepted

  • 9.2
    Superb

    Location very good - it was Comfort

  • 7.4
    Very good

    overall service was quiet good and the location is perfect.

    The fee that I paid was acually more than I was quoted on Booked.net they added a 20% tax which I don't know how they came up with. They also offered me the room without complimentary breakfast, which I found rediculous.

  • 6.2
    Good

    When I booked with Booked.net u taken my Americanexpress credit card! But rio they did not accept the americanexpress card they said only cash or visa and master , I wonder if I was not carrying other card what will happen and if not accepted why Booked.net putting americanexpress for rio hotel

  • 2.4
    Guest rating

    I dont recomend this hotel to anybody. I stayed two nights and I didnt found one positve point which I can talk about.

  • 6.0
    Good

    i did select the hotel because of the location, but frankly speaking i was disappointed with the size of rooms, and its interiors, i have stayed at many other hotels in dubai of the same price , but this one was very poor compared to others. In my opinion it did not match general expectation of any traveller expect the location

  • 6.6
    Good

    The service wasn't really that efficient. Not so friendly staffs.

  • 8.2
    Fabulous

    It is one of the best hotel you can stay on for this price. Perfect hotel for the value. Friendly staff, especially Lisa from Reception very accommodating, rooms are clean and beds were comfortable. I have been staying in Rio many times within 3 years, happy so far.

    When they have charge for ice they better have ice bucket for ice to keep it longer.

  • 5.8
    Guest rating

    Cleanliness was up to the mark.

    Hotel Staff didn't speak English well which made communication difficult.

  • 4.6
    Guest rating

    Only that you could change money at the front desk. But, all dubai hotels do that. We would never stay there again. Our non-smoking floor smelled like we were in a smoking lounge. There was construction so difficult to get to. We would pay double the price for a nicer hotel. Not worth the cheap price!!!

    Wreaked of cigarette smoke in our non-smoking room. It was filthy!! Didn't want to even take our shoes off in the room.

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Highlights
6
GoodBased on  83 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Arab Emirates

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 7 yearsExisting beddingFREEThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Dubai (DXB)5.2 mi
Sharjah (SHJ)15.7 mi
Train
Al Fahidi Station1.1 mi
Al Ghubaiba Station1.2 mi
Underground
ADCB Metro Station1.1 mi
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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